· What payment methods do you accept?
We accept a variety of payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay and Klarna. All payments are securely processed.
· How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel through our delivery partners.
· Do you offer international shipping?
No, we do not offer international shipping.
· How long will it take for my order to arrive?
We offer Next Working Day delivery within the UK, excluding certain areas such as the Scottish Highlands and Northern Ireland, where delivery may take up to two days.
· Can I change or cancel my order after placing it?
Orders can only be changed or cancelled before they are dispatched. Please contact our customer service team as soon as possible if you wish to make any changes.
· Do you offer free delivery?
Yes, we offer FREE delivery on all orders within the UK.
· What should I do if my item is faulty or damaged?
If your item is faulty or damaged, please contact our customer service team within 14 days of receiving your order, and we will assist you.
· How do I return an item?
To return an item, please follow the return instructions included with your order. You can also visit our Returns page for more information on how to process a return.
· How do I contact customer support?
You can contact our customer support team by email at atahomeltd@gmail.com or by calling 07412285346. We are available Monday to Friday, from 9:00 AM to 5:00 PM.